Customer Testimonials
My wife and I drove over an hour away to get to Lake Keowee Dodge to PURCHASE a Ram TRX they had on the lot. I can’t believe the ridiculous experience when we got there, we were left standing outside in the cold rain, waiting for someone to even acknowledge us. No one came out, so I had to move the car and walk in, only to find the place completely empty. I had to approach the receptionist just to get someone to help us. Finally, a salesman shows up, and when I tell him I’m interested in ...
My name is Scott, it's taken me almost 2 years to post this review and since I made my mistake by shopping at the lake! The first year just calming down enough to remain professional and the second reaching out at least a dozen times to various employees requesting a meeting with the owner to tell my story. I am a business owner with a small fleet of 28 company vehicles and take these reviews very serious. I purchased 2 F350 super duty work trucks totaling $117k. In exactly 8 days one of the trucks begin to smoke heavily. I spent the next ...
My experience with Lake Keowee Dodge has always been one of excellence. I have purchased several vehicles from them. I just purchased a new Durango from David B. and he really went above and beyond. I know that they searched almost nationwide for the exact vehicle that I was wanting and drove to another state to pick up the one that I went with. I will always be a Lake Keowee customer and highly recommend David if you are in the market for a new/used vehicle. Thanks David and Paul for all the work that you put into making ...
I had the fantastic opportunity to work with John when it came to trading in my mini cooper and buying my Ram 1500. Respectful, knows his vehicles and an all around great guy. Wouldn't have wanted to work with anyone else. Thank you John!
This business is absolute dumpster juice. Spent more money in fuel driving my car back and forth on the same issue than it was ever worth...to only never get it fixed. Had to take Jeep Manufacturer to court for breach of warranty. Then Mark Williams told me that he will not service my car ever again...even though I purchased an extended warranty through Lake Keowee Dodge. Never received a refund for that. Dude is making tons of money off of regular people like us just trying to have something good to drive...then he could care less when ...
Keith Egizio and Christian Egizio were very knowledgeable about all the questions that I asked. They were very polite and professional. I will be seeing them again.
Luke and Riley were awesome. They were honest on what my car needed. I'll definitely be back.
I had an amazing experience with this amazing company with the help of Kurtis Williams. He made sure I understood everything he was telling me about the vehicle I was looking for and he answered all of my questions. I would HIGHLY recommend coming here and seeing him to help you find the vehicle you are looking for.
Gary Williams in the service department and mechanic Carter are great! In June 2023 my 2012 RAM 1500 5.7L hemi engine started running rough and developed the hemi engine camshaft/lifter tick. Prior to taking my truck to Lake Keowee Dodge, I was already 99% sure my engine had a camshaft/lifter failure, and Carter’s tests confirmed the need for camshaft and lifter replacement. Camshaft/lifter replacement requires a significant amount engine tear down and reassembly, and I was a bit apprehensive about trusting my vehicle to Keowee Dodge. Mechanic Carter’s repair job was excellent! I highly recommend Carter for camshaft/lifter ...
Helpful but service and warranty dept is horrible. No lender cars ever and always an excuse why they can’t help. Don’t buy from unless your taking somewhere else for service
Wow! hats off to David B. Last year he got me into a 2019 Jeep Wrangler Sport and today he worked his magic again and help me trade that Jeep in for a 2024 Jeep Wrangler Willy. David B will go out of his way to help in any way he can. Thank you and keep up the outstanding work.
Don’t even think about buying anything from here if want any service to be done. If you don’t intend on using their service department you will probably be okay. If you need anything after the sale you are screwed!! This is one of the worst dealerships I’ve ever dealt with!!! They are very insulting to your intelligence, especially if you are a Women!!! Trust me I am not one to just go bash a business for no reason!!
Hats off to “Christopher Carter” for providing his expertise in helping us find the perfect car on 8/10/23. He made our commitment so much easier and we appreciate his professionalism, demeanor and honesty. He went the extra step to make our purchase successful. We appreciate you Chris Carter! Thank you so very much.
The customer service is horrendous. If you need anything or have questions after the sake - good luck.
service department thinks people are stupid and charge double rates when you call out their ignorance!
Never in my life have I been treated so rudely. Had my vehicle here for service and in less than 700 miles the parts were installed incorrectly and it failed. They claim to be under warranty. They would not back their work to the point the owner blamed me for their negligence, unbelievable. If there was a 0 star that would be the rating on this service dept. Again if you take your vehicle you’re an idiot. Just trying to help you boss, don’t go here.
I purchased my third Chrysler and Kernsersvill Chrisler Kernersville NC. Lake Keowee doesn't want to help a customer who relocated here. 26,000 miles 2 year old truck they won't do warranty work on my 3500 Ram. Then to rub salt it the wound they had the nerve to text me to see if I was willing to sell my truck to them because one of their customers wanted that truck and can't get one due to supply chain. Their service department is unprofessional. Thank goodness I called Chrysler care and filed a complaint. Lake Keowee Chrysler is so bad, I ...
We wouldn't recommend this dealership for service or sales. Our experience was primarily in service however we had a terrible experience when speaking with two seperate sales managers after asking for the owner. Both managers said they would ask the owner to call us - to this day we never received a call. This dealership does not keep their word on work performed and price quoted. Be prepared for several phone calls stating they found something else wrong and there will be an additional. They will not be honest in regards to what they tell you on the phone ...
Mancel was awesome to work with! He worked very hard to get us what we wanted and needed along with showing patience's during the whole process. Ask for him if you are in the need of a new vehicle. We are LOVING our JEEP!
Girls, I recommend if you are looking for the best experience in buying new car look no further than Lake Keowee Chrysler Dodge Jeep and request Paul Zaagman as your Salesperson. Paul was truly very easy to work with. He was available to answer any of my questions and made me feel totally comfortable in the buying process. I was in and out of the dealership in about 1hr. Paul even went out of his way to deliver my new Rubicon at my front door! I would highly recommend Paul!
I bought a 3500 from here and was a good truck until took it in for work several times and it got worse every time I did. Worst place I have ever done business with.
Aramus Smith is the man to work with at this dealership! He was respectful, upfront, and honest during my whole process. I purchased my truck from a distance, and Aramus' hard work prevented every possible delay. I can't say enough about how easy it was to buy with Aramus on my side. I will be referring everyone I know in the market to purchase a vehicle for him. Great job!
We bought a brand new Pacifica 2020 with 15 miles on it (assuming those 15 miles was transportation) the entertainment just stop working,take it to service department cause the that guy name Jason told me "bring your Pacifica have really low mileage the entertainment should be under the warranty" ,,,,,,then he called me and said the entertainment was added after market and we can't do nothing about it,,,,,,,,,,stupid xxxx,,,,,,I'd bought brad new here on 5he dealer
I have a 2019 Ram 1500 Limited 4WD. I was hearing a vibration when making right turns. I did a LOT of research on this issue online. The solution was Service Bulletin 08-137-21. It requires the Electric Power Steering Module (EPS) to be flashed with a software update. I provided all of my research to the service dept. They followed my research and flashed the EPS. Sometimes it helps to research the issues with your vehicle first. Not sure the dealer knew about this issue, but it just makes it faster to assist with the diagnosis. Absolutely love their service dept.
I am posting this as an honest review of services rendered and the customer service at Lake Keowee Dodge Chrysler. Do not go to the place for service. This has been an awful experience. On November 18, 2021, I took my 2019 RAM Promaster to Lake Keowee for service for a rattling noise. I wasn’t having any other issues with the driveability or function of the engine, but the rattle was different, so I wanted it to be assessed. After assessing it, Jason from the service department stated that a loose flywheel was causing the noise but that they also found a “...
Very disappointed. If you are looking for an old school dreadful car buying experience go here. Sales manager set in office behind dark glass while the sales associate went back and forth asking questions. Would definitely recommend another dealer in the area.
Recently purchased bad gas. I went straight to the Jeep dealership. The service department is outstanding! I was in and out in 24 hours. 5 stars for sure! The Service Manager Joe Roberson is fantastic as well as everyone else in the service department!
Trey in finance said he was GIVING me a Mopar service deal and GIVING me a tire and wheel protection plan. I found later he charged me $1125 for the service plan and $800 for the tire plan. I specifically asked if I could get my truck serviced close to home. Trey said yes. The contract says I missed bring it to his dealership which is two hours from my home. Trey also said he was giving a Mopar service plan but it was some cheap Global administrators plan. All designed to pad Treys pocket no doubt. I cannot understand why these ...
I will never take my jeep here again, nor would I ever recommend this place to anyone. The service is terrible, they take forever, and my car came out with more problems than it went in with. I dropped my car off to replace two parts, which was approximately a two day job, and it was there for 3 weeks. The communication was awful. No one ever called me with updates, I had to call and usually be told someone would call me back and never did. They don’t utilize multiple mechanics for a vehicle, but send the assigned mechanic ...
Purchased a new 2021 challenger from Mr. Mark West. The entire process was very smooth and transparent. Exactly what a car buying experience should be. There was a small cosmetic issue with the car when purchased that was taken care of quickly and efficiently. I would definitely recommend this dealership as they care about their clients and go above and beyond to provide exemplary customer service.
Oil change & rotation. Fast, efficient, and on time. This is a good dealer. The do have one issue poor phone communication. They don't answer phone in the Service dept. and put you in the on-hold loop... this can get frustrating..
I had an excellent experience at Lake Keowee Dodge. I bought a 2019 VW Jetta and I just love it. My sales-man was Sam Clucas. He was fantastic. Very kind and patient. Answered all my questions and was very knowledgeable about the cars I test-drove. Christian was just as wonderful with finding the best financing for me. A huge thanks to both of these guys. I really appreciate the help and care. I highly recommend this dealership if you are in the market for a vehicle. Thanks again, Telesa Weeks
Deception to buy a vehicle that has been on lot since nov 2020. Smoke smell removed temporarily to mask, dirty with scratches.previously rental but not revealed
I have a 2016 f250 gas and recently dropped it off for a cel and loss of power. I have some mechanic background and knew what the issue was but do not have the tools at home to do it. I was told they would change the battery and put plugs and wires in. Upon picking up my truck I seen they had not cleaned the battery cable ends or even made an attempt to do so. I’m glad I spent all that money for them to do this stuff And they half done it. Makes me question if they ...
I was on my way to another dealer in Anderson when I decided to look at what Lake Keowee might have. The salesman, Mr. John Banks asked a few questions and within minutes brought the perfect RAM for our small farm right to the door for me. His service was fast, highly effective and very pleasant. Thank-you for making a potentially stressful experience a pleasure instead.
I bought a 2016 xxxx cat with 10k miles on it with a clean car fax went to trade it in 5 months later and it shows a accident 2 months before I purchased the car I went back to the owner of the dealership and he said it was minor so it wasent a big deal. I paid 59 thousand for a car with a wreck on its record beware of this dealership. Mark Williams is bad business.
Extremely disappointing. Treated me as if I were stupid. Said it just needed a tuneup. Didnt check what I asked them to. Turns out it was what I asked them to check. They refused to call insurance, saying they wouldn't cover it but wanted to charge me 529 dollars. I had to go to the Dealership in Anderson to get it diagnosed correctly. Cost me time and money. Dealer in Anderson ran it through insurance. Guess what. It was covered.
My written agreement was they would fix the vibration in the vehicle I just bought. 3rd try and still not fixed. Hate being double teamed by managers trying to tell me a Jeep drives different than something else. I already own one! Took to my local shop immediately after leaving the dealership they found a bad tire and a bent rim. Sale was awesome Jordan but service leaves a lot to be desired. you want me to honor my end of the agreement but you are unwilling to honor yours.
James Holder gave my husband and myself a very good experience with purchasing a new truck 2018 Silverado. Phil had been looking for a red truck and he showed us the right one. Buying a new vehicle can be nerve-wracking. James made the process go smoothly for us. We would definitely recommend this dealership.
John Banks provided a factual, stress free buying experience! He found us the perfect RAM 1500 Laramie to fit our needs. Beyond the perfect truck, all of the business concerns were handled in a professional and competent manner. He made our buying experience fun! Thank you John and may God bless!
Totally only about money lied to sell us a car kept our tag from our trade in now haveing to pay for dmv fees and expired paper tag and ticket for no registration and expired tag and they will not talk to me keep hanging up point fingers at each other on who lost the tag im getting fed up here with this company first time we baught a car here a 5 star rating this is our second and they will bluff you under the table and screw you over now stuck with a car we don't like super ...
I went to this dealership to buy a Chevy Silverado and ended up buying a Dodge Ram 1500. The owner and Colyn was absolutely excellent.
Owner is deceitful, only interested in his own profits. No wonder so many people I have dealt with at this dealership have left in the past year. Previously purchased here years ago and have always taken my previous truck here for all services. Employees treated poorly as I know 2 who have worked there, and followed to do business at their new dealership. Would never recommend purchasing from anywhere owned by this man. Poor ethics, take your business to McKinney dodge or anywhere besides here. Hope this helps anyone interested in purchasing a vehicle or getting service done.
I sent a request for "out the door" pricing and was asked when I would be by to take a test drive after I received the price. I informed James that I was unsure of when I would be by. I told him that I was planning to visit another dealership and his reply was unprofessional, accusing me of using the quoted price to get a better deal with another dealership. Lake Keowee has a bad reputation in the community concerning customer service and that is why I will not be doing business with them. I have never ...
I’m a couple weeks late posting this, but this was my best car buying experience ever! A total of close to 3 hours and we walked in with a brand new 2020 Pacifica. Give John Banks a call at 864-888-1200- he was fast and friendly with our experience.
Mark & the entire crew were absolutely First Class & Excellent Service when my daughter needed a new / used vehicle. Being so far away and not able to be there in person, Mark told great care of us. I highly recommend this dealership for your next car purchase.
Finance good Before checking in my house the engine was very dirty. I returned to the dealer and couldn’t clean it. ???!!! 😡 im drive 1 hour !!!
The only reason they even get one star is because 0 is not an option. I’ve had the same experience as some of the other negative reviews. Argumentative, rude and lying must be the norm. The owner/manager is condescending. They agreed to purchase a vehicle from me for a set price. Three days later they call and tell me they can’t make that deal and offered me $4000 less. This is after I had already brought the car to them, they drove it and looked it over and I signed the paperwork for them to purchase the vehicle. Everything ...
UPDATE: Just spoke with the manager of this car dealership, Mike Williams, how rude and disrespectful!!! He didn’t call me to work through my problems with the car I bought from them, instead he called to let me know he thought I was lying and to tell me he has been doing this type job for 28 years. I have had problems with this car since driving it off the lot and he did not care. This car dealership is TERRIBLE! Do not, I repeat do not buy from them! He wanted me to send pictures of a tire that ...
James Holder was the the best salesman ever! Made buying 1st car a breeze! Really worked to our favor! Took fabulous care of his customer! Thanks again James Chasity & Kit
Brad Altman is your go to guy!!! He is very professional, honest, and caring. We had a very strict budget and he worked with us to get us the truck we wanted. We highly recommend him.
Very friendly. Great salesperson no pressure. Very cooperative. Explained every details we needed to know Recommend this dealership if your looking for a car truck
My 2019 Grande Cherokee needed the 10k mile service. I am about to drive to Colorado for work, and wanted to get the service done before my trip. I was glad that they were open, and had appointments available. It was quick and easy.
Justin was an awesome salesman. Very professional and highly knowledgeable. He answered all of my questions and some I hadn’t thought of without any pressure tactics. I highly recommend Justin at Lake Keowee Ram.
Fair, easy to deal with, excellent team. Josh was great. Bought 2 new cars in a 6 day period Will definitely be a repeat buyer.
My first experience with the service department was amazing! Employees were so prompt with diagnosing my Jeeps issues - in and out within a few hours and when I thought there was a possibility of spending thousands of dollars, it ended up costing me $89! Will definitely utilize the service department for all future needs!
Justin Mulkey is by far one of the best salesman I’ve ever dealt with. I would highly recommend his services to the next customer
Service Manager, Jordan, was courteous and efficient. When it became evident that repair would take longer than expected, he came out and provided me with a loaner without my asking. My car was actually ready BEFORE it was expected. I think that this service facility and their staff is top notch!
Wonderful sales experience! Will get my future business! Great group of guys. Had a wonderful experience while I was at the lot. I highly recommended this dealer!
This is truly a dealership above and beyond friendly,I have a Ram dealership in my town,( Anderson),drove past it to come to Lake Keowee Dealership,Mark Williams not only the owner,he is a hands on involved with customers owner.by far my easiest,fastest,friendliest truck purchased Ever,
I H had check engine light come on and received same day service. I'm grateful for the Fast, friendly service from my local Jeep dealer.
Everything went smoothly and working with them was a breeze. Will recommend them to anyone. Price was great and financing was simple. Everything they promised me, they delivered.
I had to go to the service area three times to get a computer code problem resolved. Each time I went the employees were very friendly and tried to help me understand what was making my car go crazy each time I came in. Although it took three trips to get the problem fixed the issue is finally resolved (I hope) and I really appreciate the employees helping me while I was there. The lady in the service area (I don't know her name) was super awesome and the best to work with. I will be back for sure. ...
Awesome service , very friendly and helpful. Service was in a timely manner I didnt have to wait long at all. Will be back for sure.
I still haven’t received my estimate. Couldn’t get ahold of service. Coverage issues. As always the dealer lied to make a sale. This list goes on, I’m very unhappy with service and with sales. This place is not military friendly or friendly in general I wish I had believed the bad reviews that were posted and took the warnings seriously. Spending my time and money at this dealership will be the worst mistake I have ever made for the nxt 5 years.
My only complaint is that if I need services done beyond just an oil change or tire rotation, I go elsewhere due to price. Also, in an unrelated matter: I'd prefer to be in a waiting room that doesn't have employees passing through every minute. It seems like there could be a separate corridor for employees only (to go between the Sales and Service departments).
Was in for an oil change. My car was taken in right away and I was out in 40 minutes. Blake, in service was a great representative of your department.
Thats what im talkin bout! Had the best service i could have ever asked for. Everyone was super sweet and very expandable. The test drive was awesome! I got to know who i was actually dealing with. Just an amazing time!
Service representative had no clue what he was doing. Worst experience with a dealership ever. My daughter is Clemson student and was hoping that she could get service there since it was more convenient. Not!!!!!!!!
The staff was friendly and informative. The service was done quickly. Unfortunately, they scratched my paint while removing the dealership decal from my car rear.
Awesome experience, Brad and Josh worked hard to put me in my Ram. It was nice not having to be pressured into a sale. They worked with me to put me in the truck I wanted. Thanks Brad
Keowee fixed the transmission after a lot of grief, not all of which was their fault. Curbside exhaust manifold is broken. First identified with 4,000 miles left in the warranty. Their proposal was to drill and tap the manifold and install a strap across the crack for $250. I know 5.7 HEMIs are prone to exhaust manifold breakage and if left long enough take out the aluminum heads. The correct fix is to install stainless steel headers as they can cope with the expansion and contraction issues. An alternative would be to wake up the folks in Chrysler PowerTrain and develop a real ...
Very friendly, we had our oil change/tire rotation finished in no time. Great place! Took their time explaining things so we could understand. Clean facility!
Best car buying experience ever. Negotiated over the phone. Great sales people, GM, and finance. True professionals, Would highly recommend. Got the car I wanted at a great price.
We bought a new Dodge truck yesterday from Samuel Clucas and he done a great job, not pushy and very professional. Thanks Donna & Hugh Gray
Very professional people in the service center. Technician was outstanding even thanked me for my military service, what a nice gesture. Thank You. Earl Sartor
My experience was very pleasant and met or exceeded all of my expectations. James Holder was awesome! Everyone was friendly and asked if I was being assisted.
Had the truck I was looking for and was able to negotiate a deal with no pressure. Pretty Stress free experience with John Banks! Definitely Recommend!
Good atmosphere and helpful people...Sammy, the new sales person was very friendly to work with... thank you! And Aramus was totally supportive to us...
I was in and out quickly. No hassles, no pressure. Very pleasant experience and I got exactly what I was looking for. Best experience ever. I'll come back again.
Very prompt fixing vehicle and also called the minute the parts arrived I never to get a ride home as vehicle was repaired exactly as promised
Had problems with the car every since we purchased it! Horrible buying experience. They knew this car was not properly checked out before selling it but assured me it was certified. Not pleased with this dealership at all!
Oil change, fluid check and tire rotation - all taken care of and the Hemi is ready for its next road trip. Vehicle is running great - Thanks
Sammy was great, found the right car for our station (WFBS 107.9FM //WFBSFM.com) at the right price and Dan in finance was fast and efficient!
Was great working with James Holder..give him 5 stars. Very helpful. I drove over 4 hours to get a good deal and they delivered! Would highly recommend this dealer!
I absolutely love the people at Lake Keowee. I go there first and so does my husband. Mark and all the others always work to make the experience the best possible. I’m enjoying my second Jeep. And I’m so excited about all the memories that’s going to be made in it!!
Went in for oil change and taking care of factory recalls. They said it would take an hour to an hour and a half. After two hours the the oil change was completed, but the recall item was not. When the service advisor asked the mechanic why it wasn't done, he didn't have an answer. It just means I have to make an extra trip to get it done.
Scott was very knowledgeable with all the vehicles we test drove and patient with us, He steared us to a Silverado and we loved it
Just had a really nice experience with the service department. The receptionist was cheerful and energetic and she knew her stuff. Service manager came by as I was checking in and was likewise helpful and proactive about my service needs. All this even though I had a coupon that was a very deep discount. I was impressed again when I picked the car up. Congratulations Lake Keowee Chrysler Dodge!
Awesome, Brad Altman was so helpful he didn't make fun of me cause I did not know how to connect my phone to the truck. It was a very good day. Misty , online sales was so nice, it was a pleasure just talking to her when she called. They have a great team there! We bought two truck there this year and had to drive from savannah Ga. to get there, well worth the drive. Thanks guys and gals< I love my Bighorne , Lonestarr. PS stop by and check out the Hartwell xxxx only about 20 miles away awesome!
Poor communications, bad excuse making....tech on lunch break at 10:50am? Sure. 5 days to diagnose problems? It should've taken 30 minutes and I shouldn't have had to call 4 times..I'll never come back.
Waited 3 months for them to get and replace my transmission and I HAD TO RENT AND PAY FOR MY RENTAL CAR FINALLY TOWARDS THE END they started to pay but hasn’t reimbursed me my rental money or my tow bill!! Took it back because having trouble I was told with my parking gear but technician drove it and the man from the front desk and both told us NOTHING IS WRONG WITH YOUR JEEP??!!! Never will I ever buy from Lake Keowee AGAIN!!!!
I recently purchased a 2019 Jeep Grand Cherokee from Lake Keowee Jeep and had a great experience. The staff was friendly and helpful without being pushy and they really cared enough to find the right vehicle for me. The first person that assisted me was the internet rep Misty and she emailed and texted me photos of Jeep's that she thought that I would like and she followed up to see if I had questions or wanted more options. When I went to the dealership the salesman, Kelly, was very helpful and went the extra mile to make sure that ...
I would stay far away from this dealership mainly the service department. They aren't honest at all. I had rotors and brakes put on my car in 2019. After they put them on I kept having trouble with my car shaking when applying the brakes. When that happens normally it's the rotors. So I took my car back and they replaced one of the rotors due to a crack in it. After that fix, I kept feeling the same shake. So I took my car back AGAIN. Another rotor was replaced because it was warped. After this fix the ...
Great dealership overall. Worst service trip I’ve had in 5 years. I went for oil/filter change and tire rotation. When I finally went to pick up my key and pay, they had replaced the cabin air filter. If they had come and told me it needed replacing, I would have probably done it. They didn’t tell me and when I received the write up it said I had requested it. Was a totally different group of people in the service department. The last few times I’ve taken the truck in, they were great. Put the ladies back ...
This visit marks the second visit I’ve made that was not great. I’ve usually had a very nice experience at this dealership,so I’m not sure what’s happened. I went for an oil change and tire rotation. I was left waiting almost two and a half hours without anyone coming to update as to what was going on. Granted, I would have understood if the department was running a bit behind. After a customer who came after me was helped and checked out, I finally went to ask what the status of my service was. I ...
Lake keowee CDJR is the best dealer I have ever worked with. I have been buy and service cars here for over 10 years. They have always taken care of all my needs in a professional manner!!
Brought in vehicle early SAT AM, no appointment. Able to be completed in less than an hour on a busy day. I previously purchased 3 oil changes and tire rotations from MOPAR for $99. Service personnel had information and computer, so no issues. Truck was clean. Well done
Turn around time for the oil change was good. No problems with the people that I dealt with. A good selection of vehicles to look at while waiting for the oil change. I noted they have one of the limited edition 50 year anniversary wide body Daytona Chargers on the sales floor - Yes! Mark Williams the general manager spoke to me while I was there. I also ordered a new Mopar part for another vehicle I have from the parts desk. I plan to revisit as need.
Horrible service experience. LKD had my car for 21 days. I was always calling trying to get updates. No feedback. Only 1 adviser, no support